Universal Credit
Universal Credit Login
Login to your Universal Credit account to:
- 1. apply for an advance on your first Universal Credit payment
- 2. see your Universal Credit statement
- 3. report a change in circumstances
- 4. add a note to your journal
- 5. see your to-do list
- 6. see when your next payment will be
- 7. see your Claimant Commitment
Universal Credit account login or register for a Universal Credit account.
Universal Credit Phone Number
You can contact Jobcentre Plus about Universal Credit by signing in to your online account – you’ll get a reply Monday to Friday between 8:00 am and 6:00 pm.
Or, if you don’t have an online Universal Credit account, by calling the Universal Credit helpline 0800 328 9344.
The Universal Credit helpline phone number is available Monday to Friday between 9:00 am and 4:00 pm.
The Universal Credit helpline textphone is 0800 328 1344.
The Universal Credit helpline textphone is available Monday to Friday between 8:00 am and 6:00 pm.
The Universal Credit helpline NGT text relay is 18001 then 0800 328 9344.
The Universal Credit helpline NGT text relay is available Monday to Friday between 9:00 am and 4:00 pm.
The Universal Credit Welsh language phone number is 0800 328 1744.
The Universal Credit Welsh language phone number is available Monday to Friday between 8:00 am and 6:00 pm.