Existing Jobcentre Benefits Claims

Jobseeker’s Allowance (JSA), Income Support, Incapacity Benefit or Employment and Support Allowance (ESA).

The Jobcentre existing claims telephone number is 0800 169 0310.

The Jobcentre existing claims textphone number is 0800 169 0314.

The Jobcentre existing claims NGT text relay phone number is 18001 then 0800 169 0310.

The Jobcentre existing claims Welsh language phone number is 0800 328 1744.

The Jobcentre phone number for existing claims is available Monday to Friday between 8:00 am and 6:00 pm.

If you’re in Northern Ireland: For JSA and Income Support, contact your Jobs and Benefits office. For ESA, contact the ESA Centre.